Outsourced IT Network & Computer Support Services
Download our IT support brochureOur in-house IT support engineers have the necessary skills, knowledge and experience to manage your entire IT network infrastructure for you.
Our proactive and innovative IT support services are designed to give you peace of mind and free up your time to focus on developing your business.
We have the depth of skills to support your entire network, as well as desktop Microsoft applications. We can also liase with hardware & software vendors on your behalf to address any issues for you.
We can offer:
- Flexible contract options.
- Daily / weekly on-site engineer visits
- Telephone and remote access support.
- Remote monitoring service.
- Support Visit log and report
- IT strategy advice
- IT hardware and software audits
- IT technical training services
- Reduced fees on all of Premier's other services
We can offer our support packages on a variety of terms to suit your requirements and do not ask you to commit to extended periods of time.
Regular IT support engineer visits
Our experienced and qualified engineers will schedule regular visits to your offices. This allows us to proactively spot network issues before they become business critical problems.
Telephone and remote access IT support
In addition to our engineer visits, we also give you a dedicated helpdesk you can use for additional support. Charged at very competitive rates, we can fix most problems quickly by telephone and by remotely accessing your network.
Remote IT Monitoring service
As an additional service, our powerful software can be seamlessly integrated to keep watch on the status of your network 24 hours a day, 365 days a year.
IT Support Visit log
Each week our engineers will produce a report detailing what was checked, matters resolved and potential issues noted for further action.
IT Technical Training Services
Premier IT training offer customised trechnical training courses to enable you to empower and educate your own staff.
Reduced fees on our other services
Premier is an authorised reseller for well known vendors, and can supply all network and computer hardware and software at competitive prices. Premier can also design and build your website, intranet, Online CPD programme, or carry out bespoke software development.
Call or email Garry Hunter,our Support Sales Manager on 020 7837 2690 for more information.
